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Contact HP / Customer Service. Technical assistance with your HP products & services. Find and contact HP customer support and services, download drivers, diagnostic tools, manuals and troubleshooting info for your HP printer, laptop, computer, tablet, apps and services. Learn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website. HP - Other Countries and Regions-Welcome. Europe, Middle East and Africa.

How to Update Device Drivers Quickly & Easily

Tech Tip: Updating drivers manually requires some computer skills and patience. A faster and easier option is to use the Driver Update Utility for HP to scan your system for free. The utility tells you which specific drivers are out-of-date for all of your devices.

I have tried installing on a fresh boot with no other programs open to the same result. I had not made any changes to my system when this began occurring.I am running Win 7, completely up to date.Internet explorer 11 Vers 11.0.9600.19266 Update version 11.0.110Trying to install flashplayer32axrainstall.exeI run only the built in AV / Firewall stuff the comes with Win 7 and had never had to turn it off beforeBelow, in the order of appearance, are the messages that popped up. Adobe flash player utility update. I ran a debug (Using a LabView utility) and got the fatal Error Msg and the subsequent screen in the debugger.

Step 1 - Download Your Driver

To get the latest driver, including Windows 10 drivers, you can choose from a list of most popular HP downloads. Click the download button next to the matching model name. After you complete your download, move on to Step 2.

If your driver is not listed and you know the model name or number of your HP device, you can use it to search our driver archive for your HP device model. Simply type the model name and/or number into the search box and click the Search button. You may see different versions in the results. Choose the best match for your PC and operating system.

If you don’t know the model name or number, you can start to narrow your search down by choosing which category of HP device you have (such as Printer, Scanner, Video, Network, etc.). Start by selecting the correct category from our list of HP Device Drivers by Category.

Need more help finding the right driver? You can request a driver and we will find it for you. We employ a team from around the world. They add hundreds of new drivers to our site every day.

Tech Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for HP. It is a software utility that will find the right driver for you - automatically.

HP updates their drivers regularly. To get the latest Windows 10 driver, you may need to go to HP website to find the driver for to your specific Windows version and device model.

Step 2 - Install Your Driver

After you download your new driver, then you have to install it. To install a driver in Windows, you will need to use a built-in utility called Device Manager. It allows you to see all of the devices recognized by your system, and the drivers associated with them.

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How to Open Device Manager

  • In Windows 8.1 & Windows 10, right-click the Start menu and select Device Manager

  • In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose 'All Apps' -> swipe or scroll right and choose 'Control Panel' (under Windows System section) -> Hardware and Sound -> Device Manager

  • In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager

  • In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager

  • In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button

How to Install drivers using Device Manager

  1. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.

  2. Select the Driver tab.

  3. Click the Update Driver button and follow the instructions.

In most cases, you will need to reboot your computer in order for the driver update to take effect.

Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow.

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If you are having trouble installing your driver, you should use the Driver Update Utility for HP. It is a software utility that automatically finds, downloads and installs the right driver for your system. You can even backup your drivers before making any changes, and revert back in case there were any problems.

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Try it now to safely update all of your drivers in just a few clicks. Once you download and run the utility, it will scan for out-of-date or missing drivers:

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When the scan is complete, the driver update utility will display a results page showing which drivers are missing or out-of-date. You can update individual drivers, or all of the necessary drivers with one click.

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For more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type.